Frequently Asked Questions

Val Says : In order to lease a new vehicle, you do need to have a good credit history. If you are a sole trader and you have missed credit card or mortgage payments in the last 6 months, it is very unlikely that you will pass our credit check.  New start limited companies with no filed accounts will also find it difficult to pass our credit check. You can use our online credit application which costs you nothing and you will often get a credit decision back within the same day. If you are declined, I would advise that you request a copy of your credit report with experian, as this may give you a clearer understanding of your current credit status.

Question : Can I put a private number plate on my new lease vehicle? 

Val Says : Yes you can! In most cases, we can arrange for your vehicle to be registered using your cherished number plate. It is worth noting that there is normally a small admin fee charged by the finance company to remove the cherished plate at the end of the contract.

Question : Your website says that there is no deposit, so why do I have to pay a £100.00 when placing an order? 

Val Says : The £100.00 is purely a holding deposit and is refunded back to you once your new vehicle has been delivered. This payment acts as your commitment to the order. In the unfortunate event that you cancel the order, the £100.00 is not refunded. and goes some way to covering our costs incurred. In some cases we may have a taken a vehicle off sale that we could have sold to somebody else.

Question : When my vehicle requires a service, do I have to take it to main dealer? 

Val Says : It is important to keep your car regularly serviced to ensure that your warranty remains valid. However, service work does not have to be done at a main dealer. You can take your vehicle to a good independent garage, however you must ensure that they use genuine parts and that they stamp your service book.